Thursday, July 29, 2010

For real now--this is kind of insane.

This was my day today.  And I'm not done.  (Mind you, I am also on prednisone and in full on mood swings that occasionally border on 'Roid Rage.  I'm really not in any shape for them to be doing this to me.)


Me to Dr. K:  The rehab doctor was a flop.  What should I do?

Dr. K: Make an appointment with a neurologist at Tufts, but you won't get in quick so if you can see a local neurologist sooner, do that.

Me:  Deal.


Me to Tufts Neuro:  Appointment with a neurologist, please.

Tufts Neuro: Why?

Me: [insert most concise explanation of my hand problem that I can manage]

Tufts Neuro:  September 20th.

Me:  Okay, great!  Thanks.


Me to New England Neuro:  Appointment with a neurologist, please.

NE Neuro: Who are you?

Me: Me.

NE Neuro:  Ah, you see Dr. C.  I'll transfer you.

Me:  No, wait!  I saw Dr. C for a completely different reason and he's not a neurologist.  My rheumotologist asked me to see a neurologist.

NE Neuro:  I'll transfer you to Dr. C's secretary.

Me:  :(


Dr. C's secretary:  How can I help you?

Me:  Uhhhhhh.  I need an appointment with a neurologist?

Dr. C's secretary: Why?

Me: [insert most concise explanation of my hand problem that I can manage]

Dr. C's secretary:  Who are you?

Me:  Me.

Dr. C's secretary:  Ah, you saw Dr C last year.

Me:  *headdesk*  Yes, but I don't want to see him now.  I've been asked to make an appointment with a neurologist and Dr C is a physiatrist.  So I'm not quite sure why I'm talking to you...

Dr. C's secretary:  Do you need occupational therapy?

Me:  No, I need to see a neurologist.

Dr. C's secretary: Then I don't know why you were transferred to me. 

Me:  Me either.

Dr. C's secretary:  I'll transfer you.

NE Neuro:  How can I help you?

Me:  Hi, I'm Me.  I need to make an appointment with a neurologist.  I know I've seen Dr. C before, but I don't need or want to see him now.  I need to see a neurologist.

NE Neuro:  Why?

Me: [insert most concise explanation of my hand problem that I can manage]

NE Neuro:  You're going to have to have your doctor's office call and make the appointment for you.

Me: Really?

NE Neuro:  Yes, just call and tell them that we need their office to set up the appointment with us.

Me:  Okay.


Me to Tufts:  Hi, Dr K asked me to make an appointment with a neurologist and I just talked to their office and they said they need your office to call and set up my appointment and I don't know why and I'm sorry to bother you.  The office is NE Neuro and I can give you their number.


Tufts:  Huh?


Me:  I know, but I tried to make an appointment but they told me to call you.


Tufts:  Tufts Neuro is located on the 12th floor and their number is 617-


Me:  No, I know that.  I'm not talking about Neurology at Tufts--I already have an appointment with them all set.  I'm trying to make an appointment with NE Neuro in [City].  I can give you their number.


Tufts:  Okay.  Well, I'll call upstairs to Neurology and call you back.


Me:  No, please don't.


Tufts:  *Click*


Tufts calling back:  Hi...I called Neurology and they said you already have an appointment there.


Me:  Yes, that's what I told you.  I'm talking about NE Neuro.

Tufts:  Oh.  I didn't understand.  Do you have their number?

Me:  [Number]

Tufts calling back:  Hi, they weren't sure why I was calling them but we set you up something with Dr. C because you had seen him before.

Me: Noooo!  Dr C isn't a neurologist! 


Tufts:  Oh.  huh?

Me:  He's a physiatrist! I need something with a neurologist!


Tufts:  Oh.  I'm confused.  I'll call them back.


Me:  GAH!!!!!!!

Me calling NE Neuro anyway:  Hi, I'm really sorry but I called earlier because I need to set up an appointment with a neurologist but they told me my doctor's office had to call and they did but they wanted to set up something with Dr C because I've seen him before but he's not a neurologist so please pretend I didn't see him because I don't want to see him again because I need to see a neurologist and I just wanted to let your office know that when my doctor's office calls again that what I need is to have an appointment made with a neurologist.

NE Neuro:  I can just set up an appointment for you.

Me:  Really??  Yes, please!

NE Neuro:  August 11th with Dr. V. 

Me:  ...Thank you.

Me:  *Shutting my phone off for a few hours*



My Voicemail:

Tufts:  Hi, I called NE Neuro again and set up an appointment with a doctor for Aug 3rd.  They seemed confused so please call me back to confirm this.


NE Neuro:  Hi, Tufts called and wanted to make an appointment, but you already had one set up so we didn't.  Please call us back to confirm.

Who's lying!?
...

I NEED A VACATION. 

2 comments:

  1. Oh, you are so not kidding! More "fun" tomorrow. Yuck.

    ReplyDelete